New in AutoCount HRMS Payroll ESS: Employee Profile Update Made Easy
Keeping employee records accurate used to mean chasing HR with forms and emails just to update a phone number or bank account. Not anymore. AutoCount HRMS Payroll ESS (Employee Self Service) has introduced a new Employee Profile Update feature, allowing employees to request changes to their own personal information directly — no more back-and-forth paperwork. Available on both the Web Portal and the AutoCount HRMS Mobile App, this new function puts control back in employees’ hands while keeping HR fully in the loop for approval. Here’s everything you need to know. What Can Employees Update? Employees can now submit update requests for three key areas: 1. Personal Profile 2. Spouse Information 3. Bank Account Information Once a bank account update is approved, it automatically becomes the employee’s Main Bank Account — no extra steps needed. For security, only the last few digits of an account number are shown, and beneficiary name and IC number are read-only reference fields. Note: Employees must have at least one existing Main Bank Account in the system before they can request a bank account change. Quick Guide: How to Submit a Request Option A — Using the AutoCount HRMS Mobile App Option B — Using the Web Portal Before submitting, employees will see a Review Changes screen comparing “Current” vs. “Updated” info, and must: The request then goes to Pending Approval status until reviewed. What Happens Next: The Approval Process Once submitted, the request lands with the Payroll User (Approver) — but only those with Authorised Employee Group access can review it. Approvers can act on requests in two ways: 📌 Approval is not supported in the mobile app — approvers must use the web or email. Once a request is approved or rejected, it cannot be cancelled — a fresh request is needed for further changes. A Few Things to Keep in Mind Summary Update This feature cuts down manual admin work, reduces data-entry errors, and gives employees more ownership over keeping their own records accurate — while HR retains full approval control. It’s a small change that saves real time for both employees and payroll teams.