Running a business today isn’t just about collecting money at the counter. You need:
- Fast, error-free billing
- Clear control of credit customers
- Accurate linkage to accounting
- Reports you can check anytime, anywhere
The latest AutoCount PalmPOS release is designed exactly for that. Besides improving the front-counter experience, it now connects even better with AutoCount Cloud Accounting, giving you real-time visibility of your sales and collections.
In this blog, we’ll walk through the new features of AutoCount PalmPOS and how they can help you increase sales, speed up operations, and tighten financial control.
New 12- & 24-Month Subscription Plans – Lower Cost, Easier to Start
One of the biggest barriers to upgrading POS systems is cost. To make it easier for SMEs to get started, PalmPOS now offers:
- 12-month subscription
- 24-month subscription
Both options are cheaper compared to shorter-term plans, so you can:
- Spread out your investment over a longer period
- Enjoy full PalmPOS features without a big upfront cost
- Plan your cash flow more comfortably
If you’ve been delaying a POS upgrade because of budget, these new subscription options make it much more affordable to start now—and enjoy all the new features immediately.
New Credit Sales Functions – Track Debtors & Unpaid Bills Clearly
If your business allows customers to buy on credit, you’ll love this.
PalmPOS now comes with enhanced credit sales functions:
- Record sales for debtors with credit terms
- Each credit sale is properly tracked under the debtor’s account
- The data can link directly to AutoCount Cloud Accounting
- You can see unpaid information clearly in the accounting system
Why this is powerful for you
- No more manual records or separate notebooks for credit customers
- Lower risk of missing payments or forgetting who owes what
- Faster follow-up on overdue bills
- Cleaner debtor aging in your accounting reports
In short, PalmPOS doesn’t just record the sale; it helps you manage your credit customers professionally and keeps your accounts accurate.
Custom Payment Methods – Even for Personal Touch ‘n Go & Other Channels
In real life, not all payments go straight into your main bank or cash drawer. Sometimes:
- You collect using your personal Touch ‘n Go account
- You receive payment via a specific e-wallet
- You want to track certain payment channels separately
With the new PalmPOS, you can set custom payment methods. For example:
You collect payment to your personal Touch ‘n Go account – you can create a custom payment type for it in PalmPOS.
These custom payment types will still tally correctly with AutoCount Cloud Accounting, so you can:
- See exactly how much came from each payment channel
- Reconcile easily at the end of the day/month
- Reduce confusion and mistakes in your financial records
This gives you realistic, flexible payment tracking while keeping your books neat and accurate.
Enhanced Billing Screen – Faster, Smarter, More User-Friendly
PalmPOS has already been improved in earlier updates to make billing smoother. These enhanced billing functions are still some of the biggest selling points:
a) One-tap item selection
- Click one time to select item
- Speed up order taking at busy counters
- Reduce mis-clicks and confusion for new staff
b) Long-press for quick editing
- Click & hold to quickly edit:
- Description
- Price
- Quantity
- Remarks
No need to jump through multiple screens. Your staff can correct mistakes or adjust orders within seconds, keeping queues moving and customers happy.
c) Open Product with Amount Calculator
For flexible items (e.g. open items, custom amounts):
- Use Open Product with Amount calculator
- Key in custom prices quickly
- Perfect for services, special items, or adhoc charges
d) Fast Cash Function (RM5, RM10, RM20, etc.)
When customers pay in cash:
- Use Fast Cash buttons (RM5, RM10, RM20, and so on)
- Instantly register the amount received
- Automatically calculate change
This cuts down waiting time and helps reduce calculation errors at the counter.
e) Print Receipt & e-Invoice (On Screen or Printed)
PalmPOS supports:
- Standard receipt printing
- e-Invoice display on screen
- e-Invoice printed on receipt
This means your business is better prepared for e-Invoice requirements, and your customers receive clear proof of purchase whether they prefer digital or printed format.
f) Flexible Discounts
You can apply:
- Discount per single item, or
- Discount on the whole bill
This makes it easy to run promotions, offer special prices, or give VIP discounts while still keeping your records accurate and transparent.
g) Hold Bill & Recall Bill
For busy environments (restaurants, cafes, minimarts):
- Temporarily hold a bill
- Serve another customer
- Recall the held bill easily later
This prevents confusion when a customer needs to check something, adds more items, or steps away from the counter.
h) Clear Bill
If a transaction is cancelled completely:
- Use Clear Bill to remove it
- Avoid cluttering your records with incomplete or wrong transactions
All these billing features work together to make your front-end operations fast, flexible, and staff-friendly, which directly improves customer experience and sales.
Cloud Backend – Access Key Reports from Any Device, Anywhere
Behind every strong POS is a strong backend. PalmPOS connects to a cloud backend that you can log in to:
- From any device (laptop, tablet, mobile)
- From anywhere with internet access
This is where you get real-time visibility of your business performance through powerful reports.
Payment Reports
- Cash Receipt Report
- Track all cash received at your counters
- Cash In / Out Report
- Monitor petty cash movements
- Control leakage or unauthorised withdrawals
- Close Counter Report
- At the end of the day, see each counter’s performance
- Check if collections tally with system records
- Payment Gateway Report
- Track payments from connected online gateways
- Reconcile with bank and gateway statements
These reports help you tighten cash control, reduce fraud risk, and make daily closing much smoother.
Sales Reports
- Daily Sales Report
- See total sales per day
- Quickly spot good or bad days
- Discount Report
- Review how much discount you are giving out
- Ensure staff are not over-discounting unnecessarily
- Open Product Listing Report
- Monitor all open products used
- Identify if there are any misuse or wrong postings
- POS Sales Report
- Overall performance report for your POS sales
- Useful for management and accounting review
- Top/Bottom POS Sales Ranking
- See best-selling and worst-performing items
- Decide which products to push, bundle, or discontinue
With these reports, you can make data-driven decisions instead of guessing:
- Plan promotions around actual top sellers
- Control discounts more effectively
- Improve stock planning & purchasing
- Detect unusual patterns early (e.g. sudden drop in certain items)
POS Posting to AutoCount Accounting – No More Double Entry
If you subscribe to the Accounting package and above, you will see a new POS Posting window.
From this window, you can:
- Post your Point of Sales transactions directly into accounting
That means:
- No more manual re-entry of daily sales into accounting
- Fewer errors due to manual key-in
- Faster month-end closing
- Cleaner linkage between front-end POS and back-end accounts
This full integration helps your accountant and your management team stay on the same page – everyone is looking at the same figures, updated from the same source.
How These Features Help You Sell & Grow
Let’s tie it all together from a business & marketing perspective:
- Lower subscription cost (12/24 months)
Easier to start, lower barrier to upgrade, more SMEs can afford a professional POS. - Credit sales + debtor tracking + unpaid info
You can confidently offer credit to good customers without losing control of who owes what. - Custom payment methods (e.g. personal Touch ‘n Go)
You can accept more types of payment, making it easier for customers to buy from you. - Fast, flexible billing with discounts & e-Invoice
Faster queues, happier customers, and promotions that are easier to run and track. - Cloud backend with strong reports
You see your business performance anytime, from anywhere, and react quickly. - POS Posting to AutoCount Accounting
A complete ecosystem from counter to accounts, ready for growth and compliance.
All of this makes AutoCount PalmPOS not just a POS system, but a complete sales & finance backbone for your business.